At St. Cloud Toyota we care deeply about providing our customers with an exceptional shopping experience. That’s why we go above and beyond to deliver the finest products and customer service. But what does top-notch customer service look like on a daily basis? We invite you to see what our customers have to say here.
4.9 out of 5 stars
Trent and salesman Rick provided great and prompt service. This (and the reliable cars) is why all of the cars that we have bought for us in the past 20 years have been at St. Cloud Toyota.
This salesman was nice to me and he help explain the importance of what I need to know. He listens to what I have to say and the question I want to bring across.
Trent did a fantastic job on getting my Tundra in and out quickly and keeping me updated on progress. Overall, I’m extremely satisfied with my service visit.
I had a great car buying experience at St. Cloud Toyota. Every one was very friendly and helpful. The wait times were pretty long, but they communicated well on what was going on and were empathetic. I got to pick up my car the next day and it was nice that it was cleaned and washed for me. I love driving it and haven't had any issues with it. It was a nice surprise to have my 1st oil change free too!
Amber was a pleasure to work and communicate with. She answered all questions quickly and to the point. The information Amber gave me was accurate with no surprises when we got to the dealership. Everything including our test drive and salesperson were immediately available and the whole buying experience was pleasurable and simple. Great job Amber
Alex was very helpful in select us the right vehicle,at the right price.He showed us how the Highlander worked.Very Impressed how clean showroom was.
Alex was a very good salesman. I bought a Highlander for my company. Alex understood what I wanted and worked very quickly to get me a quote. I felt like a got a very price on a vehicle that I am really happy with.
I have been a speaker and consultant in customer service for decades now and I can tell you that few are the businesses which truly excel at customer service. St. Cloud Toyota is one of those few. They always exceed my expectations in service access via web or by phone and always when I bring my car in. When it comes time to replace my vehicle, I'll surely start my search at the place that always delivers great service after the purchase.
Very friendly service and very prompt service. The waiting area was very clean and comfortable, the service was done very quickly. Everyone was friendly not just the person who helped me
Tom and Rick worked very hard to find me a Highlander that fit my needs and budget. I tried several other SUVs but kept coming back to Toyota. . They were helpful and friendly